ISLAM, S.; SHAHABUDDIN, A.; CHOWDHURY, N. J. Factors behind loyalty in banking - a study based on state-owned commercial banks in Bangladesh. IIUC Studies, [S. l.], v. 13, p. 27–42, 2018. DOI: 10.3329/iiucs.v13i0.37644. Disponível em: https://banglajol.info/index.php/IIUCS/article/view/37644. Acesso em: 3 may. 2024.