Islam S, Shahabuddin A, Chowdhury NJ. Factors behind loyalty in banking - a study based on state-owned commercial banks in Bangladesh. IIUC Studies [Internet]. 2018 Jul. 29 [cited 2024 Nov. 21];13:27-42. Available from: https://banglajol.info/index.php/IIUCS/article/view/37644