Quality gap of educational services at Zahedan University of Medical Sciences, Iran

Authors

  • Ali Kebriaei zahedan university of medical sciences
  • Fayzollah Akbari

DOI:

https://doi.org/10.3329/bmrcb.v34i3.1646

Keywords:

Education, Iran, Medical science, Quality

Abstract

This study aims to compare quality gap of educational services at Zahedan University of Medical Sciences from students and faculties viewpoints. In a cross-sectional study, survey questionnaire was completed by two distinct groups of respondentsâ 230 faculty members and 384 students. Mass majority of the both groups declared there was negative gap in each of the five dimensions. Mean quality gaps from viewpoint of both groups were negative. The largest mean quality gap from students and faculty members viewpoint was in the responsiveness and tangibility dimensions respectively. The largest and smallest differences between students and faculties viewpoint were in the responsiveness and tangibility dimensions.

Keywords: Education; Iran; Medical science; Quality

Online: 29-1-2009

DOI: 10.3329/bmrcb.v34i3.1646

Bangladesh Med Res Counc Bull 2008; 34: 76-80

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Author Biography

Ali Kebriaei, zahedan university of medical sciences

Assistant Professor, Department of Public Health

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Published

2009-01-15

How to Cite

Kebriaei, A., & Akbari, F. (2009). Quality gap of educational services at Zahedan University of Medical Sciences, Iran. Bangladesh Medical Research Council Bulletin, 34(3), 76–80. https://doi.org/10.3329/bmrcb.v34i3.1646

Issue

Vol. 34 No. 3 (2008)

Section

Research Papers

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